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以客户为中心

Sercive Support

 

All products of Hunan SAF are controlled according to the ISO9001 national quality system standard.
In addition to stable and reliable products, we will also provide you with timely and efficient service support.
Our accompanying services include technical consultation during the pre-sales stage, design of solutions during the pre-sales stage, and provision of upgrade, optimization, maintenance, and other services during the after-sales stage, which will run through the entire product lifecycle.

We promise to respond promptly to various needs and provide you with protection.

- Service Items -

Service

 

after-sale service

 

 

1. Our company guarantees that all processes, key components, and other aspects during the manufacturing process meet the specified quality, specifications, and performance. The products provided are brand new, manufactured with the latest design and appropriate materials, and comply with domestic and international regulations and standards.

2. From the date of product sale, there is a one-year warranty and we provide customers with services such as dummy recasting and repair.

3. Provide free training and guidance for users to conduct car safety dummy collision tests, ensuring that relevant test personnel master the correct use of dummies and the correct analysis of test data.

4. If the user's testing work is hindered due to product quality issues, after-sales personnel will communicate 24/7 via phone and arrive at the site within 48 hours to handle the issue.

5. Our company provides long-term spare parts procurement and supply services to customers.

 

Customized services

 

 


We can provide targeted development and design of dummy whole body parts, as well as supply, repair, and recasting services for various types of dummy skin parts and vulnerable parts according to the customer's own needs and special working conditions.

 

 

 

Calibration services

 

 

Personalized calibration services such as per occurrence and per year can be provided for various components of the crash dummy.

 

 

Homepage | Product Services | Collision Testing Laboratory System | Service Support | About Us | News Center | Contact Us|

 Phone： 0731 - 8448-8719   

address：NO.602 Xueshi Road, Yuelu District, Changsha City, Hunan Province 

E-mail：server@hnsaf.com

 

Copyright © 2023  Hunan SAF Automobile Technology Company Limited   Xiang ICP Preparation No. 19026141-1

 

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